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Warranty

Our Warranty


For 60 years now, the König & Meyer name has been synonymous with superb quality and well-thought-out accessories in the world of music.
The quality of our products is expressed primarily through good design, high functionality and first class materials. Our well-engineered production processes and our qualified staff ensure that every article is of high quality and delivered on time.


We know that only satisfied customers are loyal customers. Customer service is our highest priority.
We take every care to ensure our products are in perfect condition when delivered, so you can have more enjoyment of your König & Meyer order. If at sometime you nonetheless have a complaint, we offer the following service:


 

1. Our products have a 5 year warranty.
2. In addition, we offer a replacement part service on all our catalogue products for 10 years .

Contact your local dealerdistributer


Under the terms of these conditions, König & Meyer’s warranty covers all defects which are verifiably material defects or manufacturing defects for the period of the warranty.

In case of warranty please contact your local dealerdistributer or your in your country!


The guaranty does not cover the following

  • Lights & bulbs
  • Products which have deteriorated through use or natural wear and tear,
  • Product defects which are the result of inappropriate use, aberrant environmental conditions, abnormal operating conditions, strain or inadequate maintenance or care.
  • Product defects which are caused by the use of accessories, components or replacement parts which are not original components.
  • Products which have been modified or altered.
Should you have a defective product that is covered under warranty, please email us with the following information:  Model Number (please find on website if needed), Date of Purchase and the Specific Product Issue. info@connollymusic.com 

Should the warranty be put into effect, warranty entitlement is neither extended nor restarted.