1.1. All deliveries and services rendered to customers which are companies take place, regardless of their type, solely on the basis of our General Terms and Conditions for Sales and Delivery, which the customer accepts by placing an order or accepting a delivery or a service.
Applicability of conditions that deviate from our General Terms and Conditions is excluded even if we do not object to them.
Our General Terms and Conditions for Sales and Delivery also apply to all future business relations even if this is not expressly agreed again.
1.2. Offers from us are not binding.
A contract is only formed when an order has been confirmed by us in writing. Order confirmations, bills of delivery and other confirmatory writings from us are deemed to have been recognized by the customer as being materially correct except as the customer objects in writing without delay, within 4 working days of receipt at the latest.
In ordering a work or goods, the customer declares that it is bound to the order and wants to conclude a contract in accordance with the order. Upon receiving such an order, we have two weeks in which to accept the customer’s offer of the corresponding contract. This acceptance can be declared in writing or by transferring the given work or goods to the customer.
1.3. We reserve the right to make technically necessary or expedient changes to the products. Dimensions, pictures and drawings are just preliminary information for the customer and are only binding when this has been confirmed by us in writing.
Statements about product characteristics and performance attributes just serve as illustrations and not binding.
1.4. Insofar as nothing different is agreed in detail, the contents of the contract, insofar as there are any questions of interpretation, shall be deemed to be supplemented by the following sources, which shall apply in the order given: the determinations and specifictions in written offers, the determinations and specifications in written descriptions of performance, the determinations and specifications in these General Terms and Conditions for Sales and Delivery, and, finally, the determinations and specifications of the German Civil Code [Bürgerliches Gesetzbuch – BGB].
1.5. Contracts are concluded subject to the reservation of correct and timely supply for our own needs through our suppliers.
This only applies to the case in which we are not responsible for non-delivery, especially when a congruent covering transaction has been agreed with our supplier. The customer shall be informed of the non availability without culpable delay and any consideration rendered shall be reimbursed without culpable delay.